At 365LifeFlare (“we,” “us,” or “our”), your privacy is paramount. This policy outlines how we collect, use, and protect your personal information when you visit or make purchases from 365lifeflare.com (the “Site”). By using our site, you agree to the practices described below.
1. Information We Collect
We collect information to provide and improve our services.
- Personal Details: Name, email, shipping/billing address, phone number, and payment information (processed securely via third-party gateways like PayPal/Stripe; we do not store credit card data).
- Order History: Products purchased, returns, and preferences.
- Device & Usage Data: IP address, browser type, pages visited, and interactions (via cookies and analytics tools).
- Communications: emails, chat logs, or feedback submitted to our customer service team.
2. How We Use Your Information
- Order Fulfillment: Process purchases, shipping, and returns.
- Customer Service: Respond to inquiries, resolve issues, and send order updates.
- Marketing: Send promotional emails (only with your consent; opt-out anytime).
- Improvements: Analyze trends to enhance our Site, products, and user experience.
- Legal Compliance: Meet tax, fraud prevention, or regulatory obligations.
3. Sharing Your Information
We never sell your data. Information is shared only with:
- Service Providers: Payment processors, shipping carriers (e.g., FedEx, DHL), and IT partners.
- Legal Authorities: when required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales (you’ll be notified).
4. Your Rights
Depending on your location, you may:
- Access or correct your personal data.
- Request deletion of your information (excluding legal/tax records).
- Opt out of marketing communications.
- Data Portability: Request a copy of your data in a readable format.
- Withdraw Consent: For data processing where consent is required.
To exercise these rights, email care@365lifeflare.com.
5. Data Security
We implement industry-standard measures:
- Encryption: SSL technology secures data transmissions.
- Secure Payments: PCI-DSS compliant payment gateways.
- Limited Access: Only authorized personnel handle sensitive data.
Note: No online method is 100% secure. Please safeguard your account password.
6. Cookies & Tracking
- Cookies: Small files stored on your device to improve Site functionality (e.g., cart retention, preferences). Manage settings via your browser.
- Analytics: Tools like Google Analytics track usage patterns (anonymous data).
7. Policy Updates
We may revise this policy to reflect legal or operational changes. Updates will be posted here with a new “Last Updated” date.
8. Contact Us
For questions, requests, or concerns about this policy:
- Email: care@365lifeflare.com
- Address: B-5 Laxmi Vatika Purani Chungi, Jamdoli, Jaipur, Rajasthan, 302027, India
- Phone: 9660012517